Overview

Pruvia Integrated Limited – Our client, a leading player in the Tourism sector is recruiting suitable candidates to fill the position below:

Job Position: Sales Travel Consultant

Job Location: Ikeja, Lagos

Job Description

  • We are seeking a highly motivated and experienced Sales Travel Consultant to join our dynamic team. The primary responsibility of this role is to generate leads, nurture them through effective follow-ups, and convert these leads into sales.
  • The successful candidate will have a proven track record in sales, particularly within the travel industry, and will be driven to exceed revenue targets while delivering exceptional customer service.

Job Responsibilities
Lead Generation:

  • Proactively identify and generate new leads through various channels including, but not limited to, networking, referrals, online platforms, travel expos, and industry events.
  • Ability to track and manage leads, ensuring a consistent and thorough approach to lead management.
  • Collaborate with marketing teams to develop and implement strategies for attracting potential *customers.

Lead Nurturing and Follow-up:

  • Engage with leads through personalized communication, understanding their travel needs and preferences.
  • Conduct timely and strategic follow-ups via phone calls, emails, and meetings to convert leads into clients.
  • Provide detailed travel advice and present customized travel solutions that meet the client’s requirements.

Sales Conversion and Revenue Growth:

  • Achieve and exceed monthly sales targets by closing deals with new and existing clients.
  • Develop and maintain strong relationships with clients to encourage repeat business and referrals.
  • Offer upsell and cross-sell opportunities to enhance the value of bookings and drive additional revenue.
  • Monitor sales performance metrics and adjust strategies to optimize sales outcomes.
  • Take ownership of the sales process from lead generation to closing, ensuring a significant contribution to revenue growth.

Customer Relationship Management:

  • Maintain a high level of customer satisfaction by delivering personalized, high-quality service.
  • Resolve any client issues or concerns promptly to ensure a positive customer experience.
  • Keep clients informed of new travel offers, promotions, and updates relevant to their interests.

Product Knowledge and Market Awareness:

  • Stay up-to-date with the latest travel trends, destinations, and products.
  • Attend training sessions, webinars, and industry events to continuously improve knowledge and skills.
  • Utilize in-depth product knowledge to educate clients and recommend suitable travel options.

Collaboration and Teamwork:

  • Work closely with other members of the sales team and other departments to ensure seamless service delivery.
  • Share insights and feedback with the marketing team to help refine lead-generation strategies.
  • Participate in regular sales meetings and contribute to the overall sales strategy.

Key Performance Indicators (KPIs)

  • Lead Conversion Rate: Percentage of leads converted into sales.
  • Revenue Growth: Achieving or exceeding sales revenue targets.
  • Customer Satisfaction: Positive feedback and high customer retention rates.
  • Upsell/Cross-Sell Success: Additional revenue is generated through upselling and cross-selling.

Job Requirements

  • Interested candidates should possess an HND / B.Sc Degree
  • Experience: Must have 2-5 years of experience in sales, preferably within the travel industry.
  • Knowledge of Global Distribution Systems (GDS) and visa processing is a significant advantage.
  • Proven Track Record: Demonstrated success in lead generation, follow-up, and sales conversion.
  • Customer-Centric: Strong customer service skills with the ability to build lasting relationships.
  • Communication: Excellent verbal and written communication skills, with a persuasive and consultative approach.
  • Product Knowledge: Extensive knowledge of travel destinations, products, and services.
  • Tech-Savvy: Proficiency in using Microsoft Office Suite, and other sales tools.
  • Self-motivated: Highly driven, with the ability to work independently and as part of a team.
  • Adaptability: Ability to quickly adapt to new situations, challenges, and technologies. MUST be able to work under pressure and handle multiple tasks simultaneously.

Compensation

  • Competitive base salary with a commission structure based on sales performance.
  • Performance-based bonuses and incentives.
  • Opportunities for professional development and travel perks.

Application Deadline
30th September, 2024.

How to Apply
Interested and qualified candidates should forward their CV / Resume to: careers@pruviaintegrated.com using the Job title and Location as the subject of the email.

Tagged as: Business Development, Sales