Overview

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

Job Position: Sales Verification Officer

Job Location: Surulere, Lagos

Job Responsibilities

  1. Receive inbound calls from customers to interact with them and identify their needs or issues
  2. Provide telecommunication solutions and recommendations to customers via telephone calls
  3. Follow set communication guidelines in addressing the needs and problems faced by customers
  4. Build positive work relationship with customers to enhance the image and public perception of a company
  5. Place outbound calls to customers to promote new products and services
  6. Oversee the timely management of outgoing and incoming calls
  7. Ensure call records are properly stored and organized in a call center database
  8. Maintain a courteous and friendly disposition when interacting with customers irrespective of their temperament
  9. Provide reports to company management on work activities.

Job Requirements

  1. Minimum of HND academic qualification.
  2. At least 1 year relevant work experience.
  3. Strong customer service skills.
  4. Ability to work independently and with a team
  5. Excellent observation skills.
  6. Good written and verbal communication skills.
  7. Must stay within Surulere and its environs.

Application Deadline
18th April, 2023.

How to Apply
Interested and qualified candidates should send their CV to: cv@ascentech.com.ng using the Job Title as the subject of the mail.

Tagged as: Graduate, Marketing, Sales