Overview
9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS to provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services, and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.
- Job Position: Senior Engineer, Packet Switch VAS
- Job ID: IRC4053
- Job Location: Abuja
- Job Type: Full Time
Job Description
- Operate, maintain, and administer PS VAS platforms/ systems to ensure 24/7 availability and stability.
Principal Functions
- Perform a comprehensive PS VAS fault/failure/alarm analysis for identifying/determining the root cause of each fault that could potentially escalate to a higher level of alarm.
- Perform O and M-related tasks on VAS equipment and proactive measures to identify both obvious and non-obvious problems that may potentially be raised to certain severs.
- Ensure proper maintenance of all PS VAS nodes, effect on all necessary hardware and software changes to ensure quality output of the systems
- Analyse the daily generated alarms and error logs, report, symptoms and proactively resolve it to prevent it from becoming a potential problem
- Analyze repeated problems, trends and service degradation, and ensure that the root cause of the problem is identified and solved permanently
- Analyze fault from any available output such as NMS , reported customer complaints etc.
- Produce trouble ticket for relevant party (e.g. vendor) with detailed description on any identified problems
- Ensure all PS VAS equipment and services are well maintained and properly operated.
- Troubleshoot any reported problem or received escalation from PS VAS Engineer and perform necessary action to resolve it
- Perform any other duty as assigned by the Line Manager, PS VAS Operations.
Job Requirements
- First Degree in Electrical Electronic Engineering / Telecommunication Engineering / Computer Engineering or a related field
- Four (4) to Six (6) year work experience
Experience,Skills & Competencies
Knowledge:
- IP Technologies
- Service Continuity Management, Monitoring, and Control
Skills:
- Communication
- Delegation / Supervisory
Behavior:
- Passion for Excellence
- Integrity
- Empowering people
- Growing people
- Teamwork
- Customer Focus.
How to Apply
Interested and qualified candidates should:
Click here to apply online