Overview

Talamus Healthcare Limited is a tech start-up company who has developed a mobile health platform to help reduce the burden associated with accessing and delivering healthcare to patients. Our mission is to make interactions between health professionals and their patients easy and safe using technology.

Job Position: Client Support Intern

Job Location: Lagos

Job Description

  1. Onboard and set up New Clients in the shortest time possible
  2. Attend to all inquiries from Clients
  3. Adequately represent the company with Clients
  4. Monitor product usage statistics of Clients and enforce usage with Clients whose usage threshold is low.
  5. Ensure customer satisfaction and experience with the product and the company.

Job Requirements

  1. B.Sc.,OND, NCE, Undergraduates looking for Internship position.
  2. Strong communication skills: Applicants should be able to effectively communicate with team members and stakeholders, and be able to present ideas and information in a clear and compelling way.
  3. Persuasiveness: Applicants should be able to persuade others to support their ideas, using a variety of techniques such as presenting the benefits of a proposal and overcoming objections.
  4. Customer Service skills: Applicants should be able to provide excellent customer service, including responding to customer inquiries, queries, addressing customer concerns, and following up with customers as needed.
  5. Time management skills: Applicants should be able to effectively manage their time and prioritize tasks, in order to meet project goals and deadlines.
  6. Adaptability: Applicant should be able to adapt to changing circumstances and project needs, and be able to think on their feet and come up with creative solutions to problems.
  7. Integrity: Applicant should be honest and ethical in their work, and build trust with team members and stakeholders by being transparent and following through on commitments.
  8. Candidate should have proven experience of being a self starter, and can take initiative in their approach to Business Development.

Application Deadline
15th February, 2023.

How to Apply
Interested and qualified candidates should
Click here to apply online

Tagged as: Customer Service, Graduate, Management Trainee

Apply for job