Overview
e.Stream Networks Limited, an ISO9001 Quality Certified company is a licensed broadband communications provider dedicated to providing suitable connectivity solutions for businesses. With over a decade in the ICT sector and presence all over Nigeria, we leverage on providing a unique combination of industry experience and expertise in our service offering to all our clients across the country.
Reports to: Chief Operating Officer – LTE
Direct Reports: Chief Operating Officer – LTE
Job Purpose
- The incumbent is responsible for allocating area to Sales Representatives. Collecting Customers Feedback and Market Research as well as competitors’ activities.
Duties and Responsibilities
- Identify new business opportunities with new customers.
- Increasing business opportunities through various routes to market.
- Support sales forecasting and budgeting in line with the business needs
- Assist in the creation of market campaigns to support brand development.
- Keeping up data with Products and Competitors.
- Allocating area to Sales Representatives.
- Collecting Customers Feedback and Market Research.
- Managing and motivating the team to increase sales and ensure efficiency.
- Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are offering.
- Reaching the targets and goals set for your territory.
People Management:
- Maintain good customer and staff relationship.
- Ability to deal with customer demands and resolve issues in a positive way.
- Excellent communication and presentation skills keeping up data with Products and Competitors.
- Mapping of channel partners to the different coverage area
- Ensure that partners comply to all regulatory requirement in respect to KYC.
KPIs
- Increasing business opportunities through various routes to the market (Online Sales, Channel Management). Achievement of 5 outdoor devices monthly, through online sales/Direct Sales
- Dealing with some major customer accounts yourself. (Super dealer management) attainment of 2 super dealers in his/her territory.
- Keeping up data with Products and Competitors.
- Allocating area to Sales Representatives.
- Collecting Customers Feedback and Market Research.
- Team members clarity on roles, responsibilities and performance
- Quality, timeliness and effectiveness of Channel sales strategy and functional plans developed and the level of alignment with the eStream vision and mission
- Timeliness and accuracy of reports
- Channel Partner/ Super Dealer retention ratio
- Channel Partner/Super dealer satisfaction ratio.
- The efficiency of order planning and management process of SIM cards, devices etc.
- In-store expansion activities (No of new locations sourced and activated)
- Strict compliance to eStream administrative policy.
- Strict compliance to eStream ISO 9001 Procedures.
Requirements
Education & Work Experience:
- Graduate with B.Sc. or HND in ICT, Social Science, Art, Engineering or relevant discipline (Minimum of Second Class or equivalent)
- Minimum of 5 to 7 years experience in sales & Marketing and sales
- Exposure, Customer Focused and goal-oriented and sales driven.
Competency, Skills & Certifications:
- Relevant Professional Certificate will be an added advantage
- Advanced Negotiation Skills.
- Leadership Skills.
- Good interpersonal skills.
- Presentation Skills.
- Customer Oriented Skills.
- Team Management Skills
- Territory Management
- Account management.
Working Conditions
- The incumbent may be required to travel out of station often.
Physical Requirements:
- This position does not require any physically demanding task. However, the incumbent should be physically fit to withstand the physical and mental demands.
How to Apply
Interested and qualified candidates should send their CV to: careers@estreamnetworks.net using the Job Title as the subject of the mail.
Note: Only qualified candidates will be shortlisted.
