\n
Role Purpose<\/strong><\/p>\n\n- Will be responsible for supporting in the Hub dispatch daily operations of all vetted\/audited fault orders generated from the CRM users to the responsible Field teams and ensure follow up resolution till closure within SLAs.<\/li>\n<\/ul>\n
Job Responsibilities<\/strong><\/p>\n\n- Primarily responsible for dispatching all Fault Clearing, DC-RC entries to various UT related Field teams<\/li>\n
- Understands the Service Level Agreements (SLA) and is able to manage the Field resources to ensure these are kept in line with the agreed turnaround time.<\/li>\n
- Oversees the assignment of jobs to the appropriate Engineer\/ Technician using our custom dispatch console to ensure that calls are resolved in a timely manner.<\/li>\n
- Ensures proper\/ appropriate feedback is detailed in each Fault Order or Disconnection order<\/li>\n
- Responsible for Daily Report generation of faults that have been dispatched, worked upon, and ensuring the fulfillment of SLAs.<\/li>\n
- Comply with Quality Management System \/ Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs.<\/li>\n
- Perform any other activities as requested by the Line Manager.<\/li>\n<\/ul>\n
Job Requirements<\/strong><\/p>\n\n- First degree in a Science Related Discipline or Electrical\/ Electronics Engineering with at least 2 years\u2019 experience.<\/li>\n
- Electricity Industry Regulatory Knowledge<\/li>\n
- Operations & Maintenance Management<\/li>\n
- Safety and Health Compliance<\/li>\n
- Good grasp of Ikeja Electric Network and Assets<\/li>\n
- Good Knowledge of the Microsoft family particularly Excel, Word, and PowerPoint<\/li>\n
- Deep understanding of principles and practices of IE safety management<\/li>\n
- Good knowledge of methods, materials, practices, and equipment generally used in the operation, construction, maintenance, and repair of electricity distribution system.<\/li>\n
- Ability to work in a team environment.<\/li>\n
- Great written and verbal communication skills<\/li>\n
- Ability to use a computer with relative ease and little or no supervision.<\/li>\n
- Good Knowledge of the Microsoft family particularly Excel, Word, and PowerPoint<\/li>\n
- Good Interpersonal skills, Ability to work independently and effectively manage tight timelines.<\/li>\n<\/ul>\n<\/div>\n
\n
Closing Date<\/strong>
\n20th March 2021.<\/p>\n<\/div>\n\n
How to Apply<\/strong><\/p>\nInterested and qualified candidates should send their CV to:\u00a0bayonle.oduola@mactay.com<\/strong><\/a>\u00a0using the Job Title as the subject of the mail.<\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_promoted":"","_company_name":"MacTay Consulting","_job_location":"","_application":"","_company_website":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":"","jetpack_publicize_message":"Technical Hub Control Analyst at MacTay Consulting.","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"job_listing_region":[139],"job-categories":[204],"job-types":[3],"job_listing_tag":[266],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobnetworknigeria.com\/wp-json\/wp\/v2\/job-listings\/6433"}],"collection":[{"href":"https:\/\/jobnetworknigeria.com\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobnetworknigeria.com\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobnetworknigeria.com\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/jobnetworknigeria.com\/wp-json\/wp\/v2\/media?parent=6433"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobnetworknigeria.com\/wp-json\/wp\/v2\/job_listing_region?post=6433"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobnetworknigeria.com\/wp-json\/wp\/v2\/job-categories?post=6433"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobnetworknigeria.com\/wp-json\/wp\/v2\/job-types?post=6433"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/jobnetworknigeria.com\/wp-json\/wp\/v2\/job_listing_tag?post=6433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}