{"id":8557,"date":"2021-05-28T13:52:13","date_gmt":"2021-05-28T12:52:13","guid":{"rendered":"https:\/\/jobnetworknigeria.com\/?post_type=job_listing&#038;p=8557"},"modified":"2021-05-28T13:53:27","modified_gmt":"2021-05-28T12:53:27","slug":"fraud-analyst-at-flutterwave","status":"publish","type":"job_listing","link":"https:\/\/jobnetworknigeria.com\/job\/fraud-analyst-at-flutterwave\/","title":{"rendered":"Fraud Analyst at Flutterwave"},"content":{"rendered":"<div>\n<p>Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner.<\/p>\n<p><strong>Job Title: Fraud Analyst<\/strong><\/p>\n<p><strong>Location:<\/strong> Lagos<\/p>\n<\/div>\n<div>\n<p><strong>About the Fraud Analyst Role<\/strong><\/p>\n<ul>\n<li>As our Fraud Analyst, your primary responsibility will be to secure Flutterwave\u2019s assets and reduce losses by determining network security and fraud management requirements<\/li>\n<li>You will also plan, implement, test systems, prepare network security and fraud management standards, policies, and procedures to manage and minimize fraud risk, assisting businesses with implementing the &#8216;best in class&#8217; tools &amp; processes.<\/li>\n<\/ul>\n<p><strong>What Your Day to Day Activities Will Be Like<\/strong><\/p>\n<ul>\n<li>Identify and track current fraud trends by reviewing transaction and account patterns.<\/li>\n<li>Test and provide feedback on process and system improvements that are based on changing fraud trends and patterns<\/li>\n<li>Work closely with internal functions including Disputes, Recoveries, Customer Service, and Compliance<\/li>\n<li>Monitor Merchant transaction and account activity for potential fraudulent activity including identity theft, account take over, friendly fraud, and other identified risks<\/li>\n<li>Effectively communicate with appropriate authorities to resolve fraud concerns.<\/li>\n<li>Maintain a high level of customer service while addressing customer, merchant, and bank requests via phone, email<\/li>\n<li>Coordinate information requests and analyze performance reporting to identify potential risk areas, and escalate resource needs as necessary. Perform data management and analysis on fraud cases.<\/li>\n<li>Advise organization on current trends regarding chargeback related issues\/regulations.<\/li>\n<\/ul>\n<p><strong>Required competency and skillset to be a waver<\/strong><\/p>\n<ul>\n<li>Strong analyzing and organizing skill<\/li>\n<li>Excellent customer service.<\/li>\n<li>Minimum of 4 years relatable experience<\/li>\n<li>Detailed understanding of the Company\u2019s service and payment products<\/li>\n<li>Proficient financial background for pricing analysis<\/li>\n<li>Strong business and product development skill<\/li>\n<li>Possess ability to identify, assess, monitor, control and mitigate risks<\/li>\n<li>Excellent Attention to details<\/li>\n<li>Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to Fraud Risk Management.<\/li>\n<li>Proactive team player with good interpersonal skills<\/li>\n<\/ul>\n<\/div>\n<div>\n<p><strong style=\"font-size: inherit;\">How to Apply<br \/>\n<\/strong><span style=\"font-size: inherit;\">Interested and qualified candidates should:<br \/>\n<\/span><a style=\"font-size: inherit;\" href=\"https:\/\/careers.flutterwave.com\/jobs\/8RH0N116vuQ2\/fraud-analyst\" target=\"_blank\" rel=\"noopener\"><strong>Click here to apply online<\/strong><\/a><\/p>\n<p><strong>Need Help, we are happy to support<\/strong><br \/>\nContact us at: <a href=\"mailto:people@flutterwavego.com\">people@flutterwavego.com<\/a> or <a href=\"mailto:careers@flutterwavego.com\">careers@flutterwavego.com<\/a><\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_promoted":"","_company_name":"Flutterwave","_job_location":"","_application":"https:\/\/careers.flutterwave.com\/jobs\/8RH0N116vuQ2\/fraud-analyst","_company_website":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"job_listing_region":[139],"job-categories":[20],"job-types":[3],"job_listing_tag":[279],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobnetworknigeria.com\/wp-json\/wp\/v2\/job-listings\/8557"}],"collection":[{"href":"https:\/\/jobnetworknigeria.com\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobnetworknigeria.com\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobnetworknigeria.com\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/jobnetworknigeria.com\/wp-json\/wp\/v2\/media?parent=8557"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobnetworknigeria.com\/wp-json\/wp\/v2\/job_listing_region?post=8557"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobnetworknigeria.com\/wp-json\/wp\/v2\/job-categories?post=8557"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobnetworknigeria.com\/wp-json\/wp\/v2\/job-types?post=8557"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/jobnetworknigeria.com\/wp-json\/wp\/v2\/job_listing_tag?post=8557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}