Overview

Furex, a cryptocurrency and gift card exchange company is recruiting suitable candidates to fill the position below:

Job Position: Customer Service & Transaction Specialist

Job Location: Lekki-Ajah, Lagos

Job Description

  • The Customer Relations and Transaction specialist is responsible to manage client transactions with the organization while delivering quality service within defined timeline.

Job Responsibilities
Bitcoin Account Management:

  1. Monitor and Supervise Transactions
  2. Ensure Clients get Timely Response to all Enquiries for Bitcoin, USDT, Crypto
  3. Generating and Manage Reports

Giftcard Transaction Specialist Unit:

  1. Adding clients that want to trade bitcoin and crypto generally to the bitcoin groups created for the CTRS operations.
  2. Trading Gift cards daily
  3. Generating and Manage Reports

Finance Unit:

  1. Monitor Day to Day operations in the department
  2. Reconciling payments to ensure the accounting system reflects the correct transactions.
  3. Performing daily financial transactions such as verifying, calculating and posting accounts receivable data
  4. Validate Withdrawals of and for Customers
  5. Ensure Cashflow is stable
  6. Process timely payments for all Clients
  7. Generating and Manage Reports

Job Requirements

  1. Interested candidates should possess an OND, HND, or B.Sc Degree with 0-1 year experience.
  2. Experience reconciling accounting figures and financial records
  3. Ability to identify errors
  4. Appropriate handling of sensitive information
  5. Ability to work to deadlines
  6. High level of attention to detail
  7. Excellent written and verbal communication skills
  8. Strong client relationship management and customer service skills
  9. Team player with the ability to work with multiple parties
  10. Intermediate to advanced computer software skills, including Excel and Accounting packages
  11. Candidates must reside around Lekki-Ajah.

Salary
N70,000 – N90,000 / Month.

Application Deadline
15th September, 2023.

How to Apply
Interested and qualified candidates should send their CV to: hr@myfurex.co using the Job Title as the subject of the email.

Tagged as: Customer Service