Overview
Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner.
Job Position: Anlayst, Merchant Risk
Job Location: Lekki, Lagos
Job Description
- We are looking for a suitable candidate to fill the role of Analyst, Merchant Risk. This role will be responsible for managing AML risk and fraud risk and Credit risk.
Job Responsibilities
- Review of flagged Fraud and AML alerts within pre-approved timelines.
- Escalate flagged alerts to second line of defense teams.
- Risk identification from regular review of merchant transaction activities, KYC documents, processes and products.
- Provide recommendation to improve Flutterwave’s fraud and AML monitoring parameters.
- Monitor chargeback thresholds and escalate to second line of defense teams.
- Work with data science and project teams to create or improve monitoring capabilities.
- Prepare and circulate weekly, monthly, quarterly and yearly report on fraud performance monitoring.
- Ensure prompt responses to enquiries from internal teams on enquiries on flagged merchants and customers.
- Ensure personal information of Flutterwave’s customers, employees, and other individuals/entities is processed and protected in line with applicable data privacy policies, laws, and global best practices.
- Any other assigned task by line manager.
Job Requirements
- 1-3 years of experience in financial crime monitoring, fraud monitoring and investigation, chargeback, and compliance operations.
- Knowledge of card processing, payment fraud prevention/detection techniques, and/or On-line Fraud monitoring
- Attention to details and problem-solving skills.
- Ability to manage multiple projects simultaneously.
- Excellent organizational, communication, presentation, and interpersonal skills
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Strong analytical and problem-solving skills.
- Excellent customer service skills.
- Ability to deliver even in high-pressure, time-sensitive situations.
How to Apply
Interested and qualified candidates should:
Click here to apply online
