Overview

Tempkers Limited – Our client, a confectionary in Jabi Abuja, is recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Jabi, Abuja (FCT)

Job Description

  • Our client needs the services of a sound Customer Service Representative to play a crucial role in ensuring a positive and memorable confectionary experience for its clients. If you are a friendly, detail-oriented, and customer-focused individual, we encourage you to apply.

Job Responsibilities

  1. Greet and assist customers in a courteous and professional manner, both in person and over the phone.
  2. Handle customer inquiries, complaints, and product-related questions with patience and empathy.
  3. Process customer orders, payments, and returns accurately and efficiently.
  4. Provide product knowledge and make recommendations to enhance the customer’s shopping experience.
  5. Maintain a clean and organized store environment, including stocking shelves and ensuring product displays are appealing.
  6. Ensure compliance with all health and safety guidelines and company policies.
  7. Collaborate with the sales and marketing team to promote special offers and new products.
  8. Assist in keeping track of inventory levels and participate in periodic inventory counts.

Job Requirements

  1. High School Diploma or equivalent (relevant customer service experience is a plus).
  2. Excellent interpersonal and communication skills.
  3. Strong problem-solving abilities and a patient, customer-focused approach.
  4. Basic computer skills for processing orders and using point-of-sale systems.
  5. Ability to work effectively in a team and a willingness to take on additional responsibilities as needed.

Requirements:

  • Availability to work Monday through Saturday, with flexible hours.

Salary
N70,000 / month.

Application Deadline
14th November, 2023.

How to Apply
Interested and qualified candidates should send their Resume and Cover Letter to: jobs@tempkers.com using the Job Title as the subject of the mail.

Note: If you have a passion for customer service and a sweet tooth, we’d love to have you as part of our team.

Tagged as: Customer Service