Overview

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers several financial services.

Job Position: Human Resources Assistant
Location: Ikeja, Lagos

Position Overview

We are looking for a dynamic and detail-oriented Human Resources Assistant to join our team.

This role provides foundational support across the HR function and is an excellent opportunity for someone looking to build a career in Human Resources.

You will gain hands-on experience in HR data management, reporting, process improvement, and stakeholder communication.

The ideal candidate is highly efficient, possesses a strong affinity for data, and is proficient with Excel. For a high-performing individual, this role offers a clear path for specialization into areas such as HR Business Partnering (HRBP), Talent Acquisition (TA), Compensation & Benefits (C&B), or HR Information Systems (HRIS).

Job Responsibilities
HR Data Management & Reporting:

  1. Maintain and update employee records in the HR database / HRIS, ensuring the highest levels of accuracy and confidentiality.
  2. Assist in collecting, analysing, and interpreting HR data (e.g., headcount, turnover, attendance)
  3. Support the preparation of regular HR metrics and reports (e.g., monthly dashboards, quarterly analytics) to aid management decision-making.

Process Improvement & Documentation:

  1. Assist the HR Manager in developing, implementing, and improving HR policies, procedures, and administrative systems.
  2. Help document and standardise HR processes by creating and updating clear Standard Operating Procedures (SOPs).

Administrative Support & Communication:

  1. Provide first-line support for general HR inquiries from employees and other departments, demonstrating strong customer service.
  2. Assist in coordinating HR activities such as meetings, training sessions, and employee engagement events.
  3. Facilitate smooth communication between the HR department and the rest of the organisation

HR Projects Support:

  1. Provide logistical and administrative support for key HR projects and cycles, including performance management, compensation reviews, and employee surveys.

Requirements
Experience: 

  1.     1 – 2 years of proven experience in a Human Resources or a related administrative role.

Technical Skills:

  1. Advanced proficiency in Microsoft Office Suite, especially Microsoft Excel. Must be highly skilled in using functions like VLOOKUP, PivotTables, and Charts for data analysis and reporting.
  2. Strong analytical and problem-solving skills with a keen eye for detail and a natural affinity for working with data.

Competencies

  1. High Level of Execution: Demonstrates exceptional efficiency, reliability, and the ability to complete tasks accurately and on time.
  2. Excellent verbal and written communication skills.
  3. Strong sense of discretion and ability to handle confidential information appropriately.
  4. A fast learner with a strong desire to learn and grow within the HR profession.

What We Offer

  1. Salary: N200,000 / Month and a benefits package.
  2. A supportive environment for professional development and learning.
  3. A clear career progression path within the HR function.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Tagged as: Human Resources

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