Overview

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

Job Position: Engineer, Service Performance

Job Location: Abuja

Job Description

  1. Monitoring, reporting and analysis of network key performance indicators.

Job Responsibilities

  • 24/7 real-time monitoring of network key performance indicators
  • Identifying network impacting issues that are not visible or recognizable by alarms via KPIs
  • Flagging of degraded network key performance indicators for resolution
  • Pre- and post-implementation KPI monitoring, analysis and reporting for planned network technical changes.
  • Tracking and reporting of KPI for new technical features and equipment deployment
  • Support resolver teams for network fault resolution through monitoring and reporting of KPI during and after fault resolution
  • Generation of Daily, weekly, monthly KPI reports for network nodes (BSS, IP, VAS, Core PS/CS and Transmission)
  • Generation of OPCOM reports and other network reports
  • Support reconciliation of KPI figures with 9mobile service providers and customers.
  • Handling periodic and ad hoc reports for Network Operations
  • Perform other duties as assigned by the Head, NOC & BSS.

Job Requirements

  1. First Degree or equivalent in Electrical or Computer Engineering or a related discipline
  2. Two (2) years post NYSC work experience.

Experience, Skills & Competencies
Knowledge:

  1. Network availability and capacity management
  2. Network administration
  3. Microsoft Office suite
  4. Network Surveillance/monitoring tools(advantage)

Skills:

  1. Communication
  2. Analytical skills
  3. Personal Effectiveness
  4. Problem Solving
  5. Presentation

Behavior:

  1. Passion for Excellence
  2. Integrity
  3. Empowering people
  4. Growing people
  5. Teamwork
  6. Customer Focus

How to Apply
Interested and qualified candidates should:
Click here to apply online

Tagged as: Information Technology, Technical

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