Overview

AltSchool Africa is an Edtech product, an alternative to school, launched with the sole motivation to increase employability and reduce unemployment by helping Talents in Africa jump-start a career in Tech. With AltSchool Africa, everyone can benefit from the myriad of opportunities available in Tech. At AltSchool Africa we pride ourselves on possessing a culture of execution that caters to wavemakers rather than wave riders. If you’re interested in joining a diverse and dynamic team that values speed, continuous improvement, focus, accountability, and are on an impact mission, you’ll feel right at home at AltSchool Africa.

Job Position: Telesales Associate

Job Location: Lagos

Job Description

  • As a Telesales Associate at AltSchool, your primary responsibility is to identify and engage potential customers.
  • You’ll play a crucial role in our sales process by initiating outbound calls, understanding customer needs, and cross-selling to existing clients.
  • Your success in meeting and exceeding sales targets is vital, and you’ll utilize CRM software to efficiently manage leads and interactions, ensuring accurate record-keeping and seamless communication.

Job Responsibilities

  • Identify potential customers and build a database of leads.
  • Qualify leads to determine their suitability as potential customers.
  • Initiate outbound calls to introduce AltSchool products.
  • Engage potential customers in conversations to understand their needs.
  • Engage existing customers where necessary and cross-sell to them
  • Meet or exceed sales targets, quotas, and revenue goals set by the organization.
  • Utilize CRM software to record and manage interactions.
  • Update lead information and call history in the CRM system.
  • Utilize CRM software to record and manage interactions.
  • Update lead information and call history in the CRM system.

Job Requirements

  • 1-2 years of telesales, contact center, or customer service experience
  • Candidates with a strong sales record and target achievement
  • Candidates looking to build a career in Brand and marketing communications
  • Previous customer-facing experience is required
  • Must have very good verbal and written communication skills
  • Proximity to Lekki, Lagos is essential
  • Available to resume immediately.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Tagged as: Business Development, Sales

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